Welcome to Bilis Delivery. These terms and conditions outline the rules and regulations for the use of our delivery services. By accessing this website/application and placing an order, you accept these terms and conditions in full. If you disagree with any part of these terms and conditions, please do not use our services.
1. Introduction Company Information: Bilis Delivery Service - Tuburan [Company Address] [Contact Email] [Contact Phone Number] Acceptance of Terms: By using our services, you agree to be bound by these terms and conditions. 2. Services Provided Service Description: Bilis Delivery provides delivery services for various products within specified areas. We reserve the right to refuse delivery of certain items as described in our delivery restrictions. Service Area: Our services are currently available in Tuburan, Cebu. 3. User Responsibilities Accurate Information: You agree to provide accurate and complete information for all deliveries. This includes delivery addresses, contact details, and any specific instructions. Compliance: You agree to comply with all applicable laws and regulations while using our services. 4. Ordering and Payment Order Process: Orders can be placed through our application by following the specified steps. You must provide all required information to complete your order. Payment Terms: We currently accept Cash on Delivery (COD). Payments must be made when the delivery is received. All prices include applicable taxes and fees. Pricing: Prices are listed on our application and may vary based on delivery location and product type. Additional charges may apply for certain services or locations. 5. Delivery Terms Delivery Timeframes: Estimated delivery times are provided at the time of order. Delivery times may vary based on location, weather conditions, and other factors beyond our control. Delivery Attempts: If you are not available to receive your delivery, we will attempt to deliver your order two times. After two unsuccessful attempts, the item will be returned to our facility, and you may incur additional charges. Delivery Restrictions: Certain items may be restricted from delivery due to legal or safety reasons. These items will be clearly marked on our applications.. 6. Cancellation and Returns Cancellation Policy: You may cancel your order within 10 minutes of placing it or upon acceptance of the order. Return Policy: At Bilis Delivery, we strive to ensure your satisfaction with every delivery. However, if you encounter any issues, our return policy is as follows: Eligibility: Returns are accepted for incorrect or damaged items only. Time Frame: You must report the issue within 1 hour of receiving your delivery. Process: Contact our help center at ask@bilisdelivery.com to initiate a return. Provide your order details and a description of the issue. Resolution: We will arrange for a replacement or refund based on the situation. 7. Liability Limitation of Liability: Bilis Delivery is not liable for any indirect, incidental, or consequential damages arising from the use of our services. Our total liability is limited to the amount paid for the delivery service. Indemnity: You agree to indemnify and hold Bilis Delivery harmless from any claims, damages, or expenses arising from your use of our services. 8. Privacy and Data Protection Privacy Policy: We are committed to protecting your privacy. Please refer to our Privacy Policy for detailed information on how we collect, use, and protect your personal information. Data Security: We implement security measures to protect your information from unauthorized access and use. 9. Intellectual Property Ownership: All content on this website, including text, graphics, logos, and images, is the property of Bilis Delivery and is protected by intellectual property laws. Usage Rights: You may not reproduce, distribute, or use any content from our application without prior written permission from Bilis Delivery.. 10. Dispute Resolution Governing Law: These terms and conditions are governed by the laws of the Philippines. Dispute Resolution Process: Any disputes arising from these terms and conditions will be resolved through [Mediation/Arbitration/Court], as applicable. 11. Amendments Right to Amend: We reserve the right to amend these terms and conditions at any time. Changes will be posted on our application and will take effect immediately. Notification of Changes: You will be notified of any significant changes to these terms and conditions via email or through a notice on our application. 12. Contact Information Customer Support: For any questions or concerns regarding these terms and conditions, please contact our customer support team at ask@bilisdelivery.com By using our services, you acknowledge that you have read, understood, and agree to these terms and conditions. Thank you for choosing Bilis Delivery.
